Customer operations

We’re focused on protecting and enhancing the experience our fans have across all of our products. We are available 24/7 to answer questions, solve problems and capture customer feedback. We play an important role in both keeping our customers connected and playing but also in providing feedback to our product and marketing teams to improve experiences and increase our competitive advantage. In an ever-changing industry, we seek to reduce complexity for our customers—wherever possible–so they get back to playing the games they love.

Browse our open roles

There are currently 6 positions in Customer Operations in 3 locations.

Customer Support Agent, Evenings and Weekends

Jersey City

Social Engagement Specialist

Remote US

Workforce Management Supervisor

Remote US

Workforce Management Coordinator (Nights and Weekends)

Remote US