ABOUT FANDUEL
FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.
FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey , Georgia, California, Oregon, Canada and Scotland.
Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.
FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
THE ROSTER
At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.
THE POSITION
Our roster has an opening with your name on it
We are seeking an experienced and highly skilled Onsite AV Senior Engineer to manage and oversee all audiovisual (AV) technologies and broadcasting events at the various FD corporate offices. The ideal candidate will have extensive knowledge of AV systems, including cloud streaming platforms, excellent troubleshooting skills, and a proven track record of managing and executing live events. This role requires a hands-on professional who can ensure seamless AV operations, support internal and external events, and provide technical expertise.
The role is also responsible for the management of the daily operation and internal partner relationships, ensuring an environment of collaboration, responsiveness and effectiveness. You oversee AV project delivery, operate and maintain AV equipment as needed, and ensure on-time completion. You prepare system audits to verify that equipment runs at the optimum level and provide operation reports and project updates as requested. In this position, you will ensure that you provide a quality service that meets all user expectations.
Other duties include completing development and monitoring of KPIs, developing methods to improve provided services or products, assisting with employee recruitment and training, answering stakeholder questions, and managing their expectations.
THE GAME PLAN
Everyone on our team has a part to play
- Oversee the installation, configuration, and maintenance of AV equipment, including projectors, IPTV's, screens, sound systems, video conferencing systems, and broadcasting equipment.
- Ensure all AV systems are functioning optimally and address any issues promptly.
- Conduct regular inspections and preventive maintenance on all AV equipment.
- Plan, set up, and execute AV aspects of live and virtual events, including town halls, webinars, fireside chats, all-hands, conferences, and other corporate events both on and off-site.
- Coordinate with event organizers & workspace/facilities to understand AV requirements and ensure all technical needs are met.
- Administer & Operate AV equipment during events to ensure high-quality audio and video output and overall success.
- Provide technical support for AV-related issues to all staff members.
- Monitor, troubleshoot and resolve AV system issues efficiently to minimize downtime.
- Work jointly with 3rd party vendors/partners to support events.
- Train staff on the proper use of AV equipment and systems.
- Work closely with the IT department to integrate AV systems with the overall IT infrastructure.
- Liaise with external vendors and service providers for equipment procurement, maintenance, and upgrades.
- Stay up to date with the latest AV technologies and industry trends to recommend solutions, implement improvements, and contribute to the design of the AV architecture.
- Maintain accurate records of AV equipment inventory, maintenance schedules, and event setups.
- Create and update documentation for AV systems, procedures, and troubleshooting guides.
- Provide regular reports on AV system performance and event feedback.
- Collaborate with support teams within the organization across the globe around the planning and successful execution of projects.
- Establish and maintain professional rapport with all stakeholders and LOB, ensuring the operation is delivering appropriate solutions and meeting required level of what is expected.
- Drive and implement standard operating procedures (SOPs) to standardize and improve the operation.
- Perform system audits to verify performance aligns with established SLAs.
- Assist Support teams with other tasks as assigned that may be outside of the AV scope.
THE STATS
What we're looking for in our next teammate
- Minimum of 5 years of AV management experience preferred
- Installing, configuring and programming of TVs, universal remote controls, home & commercial theater systems, wireless audio systems, surveillance systems, wireless and wired networking equipment, IoT devices and controls.
- Assist with hardware installation as needed (mounting TVs, projectors, screens, etc.)
- Troubleshoot and service existing and AV systems
- AV rack design and build
- Cable terminating, toning and testing
- Working consistently and effectively in a collaborative environment
- Friendly and precise communication skills, both written and verbal
- Strong problem-solving skills and the ability to quickly grasp technical concepts
- The ability to work both independently and in a team environment
- Must possess strong organizational, efficiency and detail-oriented skill sets
- Thrive on problem-solving and creative solutions
- Ability to read and follow AV blueprints & architectural drawings
- Ability to work on site up to 5 days per week.
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Ability to travel up to 50% as needed for business purposes
- Familiarity with ticketing systems and ITSM is a plus.
PLAYER BENEFITS
We treat our team right
From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
- An exciting and fun environment committed to driving real growth
- Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another
FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!” We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!
The applicable [salary] / [hourly] range for this position is $118,000 - $140,000, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
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